Credentials and Awards
Our team brings together a broad range of qualifications, credentials, specialist training and hands-on experience across security and support services.
Individual staff members hold different qualifications and training relevant to their roles, skills and responsibilities.
Qualifications, Credentials and Training
Our team's combined qualifications and training include:
Certificate of Approval (COA)
NQA Security Courses: 27361, 27360 and 27364 (at a minimum)
Team-Wide Vetting, including NZ Police, Forensic Healthcare and CYRAS
First Aid Certificate - NZQA Unit Standards 6402, 6401
Medication Administration
Type 1 Diabetes Training
Communication and Neurodivergent Thinking
Minimisation and De-Escalation
Understanding Harmful Sexual Behaviours and Grooming
Personal Care Services
Physical Intervention Training, including Agile, Safeguarding, Breakaway, Trauma and Restraints
CPI Training
Challenging Behaviour Training, including ADHD, Autism, Bipolar Disorder, Schizophrenia and Other Complex Needs
Physical Disability Support skills, including Patient Hoists, Catheter Replacements and Wheelchair Support
Cultural and Language Skills
Our team's cultural knowledge and language skills include Samoan, Te Reo Māori, Fijian, Tongan, Cook Islands Māori, Niuean and Tokelauan.
We value the understanding, connection and trust that cultural awareness and multilingual communication can bring to the support we provide.
Experience You Can Rely On
The Tautua Mana team brings experience ranging up to 30 years across frontline security and support services.
This background contributes to our practical approach to safety, communication, de-escalation and supporting people through challenging situations.
Pacific Business Trust Awards 2025
Winner — 'Professional, Business and Support Services' Category
Being selected as the winner was a humbling moment for a still emerging company such as Tautua Mana.
This recognition reflects the dedication of our team and our commitment to providing reliable, compassionate support to vulnerable people and communities.
Moana, Antonio, and the rest of the staff are proud of how far we have come, and remain committed to learning, developing our skills and providing support grounded in dignity, safety and respect.
Through culturally grounded, compassionate care, the team at Tautua Mana Support Services walks alongside individuals and families, helping them feel empowered, supported and confident every step of the way.
Because every person deserves to feel safe, valued and understood.
Tautua Mana is owned and operated by ‘A&M Security and Support Services Ltd'.
