Testimonials
Read why clients and families value the care, support and genuine difference Tautua Mana Support Services makes.
Enormous amounts of compassion and empathy
The personal touch of Moana and Antonio has been outstanding, and special mention should also be made to their staff, who have shown enormous amounts of compassion and empathy in extremely challenging situations.
Never once did my calls go unanswered.
Moana would always answer 24/7, swiftly mobilise her team wherever they were required, and bring the situation under control.
The team’s ability to solve problems and its perseverance in achieving success with uncompromising integrity make it an outstanding company.
Their work has not gone unnoticed by many working in the health sector, and it has been a privilege and honour to work with such a company.
Stephen Watkins, CCS Disability Action
Made a significant difference to both my son and our family.
One of the things I valued most was the continuity of support provided both in hospital and following discharge, when staff would stay in the home with me until I felt safe.
Home support sometimes took days.
On more than one occasion, when I felt under pressure and unsupported by others who did not fully understand our situation, I knew I could confidently say, ‘I am not leaving the hospital until Moana and Antonio’s team get here.’
Hands down, Tautua Mana Support Services has been most helpful when staff have stayed in our home for as long as it took for me to feel safe.
I was impressed by how quickly Moana and Antonio were able to mobilise police-vetted staff and personally attend to introduce the team.
Having that support in place provided reassurance for everyone involved.
I have also appreciated being able to travel outside Wellington with my son while their team provided support and drove my own car. My own car is my comfort zone, and I would not have gone to Collingwood in any other car.
Being able to travel in familiar surroundings made a significant difference.
Knowing the team have security experience has always given me added confidence and peace of mind.
The care, professionalism, reliability, and willingness to stay for as long as needed have made a significant difference to both my son and our family.
Mother of an adult son with Asperger’s Syndrome and additional support needs supported by Tautua Mana Support Services
Specialised 24/7 care is provided so that we can take a break
Tautua Mana Support Services has a great team of caregivers who provide our very high needs son with specialised 24/7 care so that we can take a break.
They keep him occupied with activities, drives, games, and stories, and support him in using his iPad.
All his medications and special meals are correctly taken care of.
His caregivers are always people that he already knows from other times, and he is very happy to see them on their arrival.
As his parents, we are kept updated on his day-to-day activities and are also informed of any health issues during his stay.
We can drop him off knowing that he is being wonderfully looked after, and we can then enjoy a few days or a week of relaxation.
Mary, mother of an adult son with very high needs
Through culturally grounded, compassionate care, the team at Tautua Mana Support Services walks alongside individuals and families, helping them feel empowered, supported and confident every step of the way.
Because every person deserves to feel safe, valued and understood.
Tautua Mana is owned and operated by ‘A&M Security and Support Services Ltd'.
